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Step 1 of 6 Next: Introductions and Questions

Please read the below details carefully before continuing to book an appointment to register

Who can register a death

Only a qualified informant can register a death. A qualified informant can be:

  • A relative (by blood or marriage).   
  • A person who was present at the death. 
  • The occupier of the premises where the death occurred. The informant must either be the Senior Resident Officer or Matron of the establishment where the death occurred. The occupier should only register a death if there are no relatives available.
  • The person arranging the funeral (not the funeral director). A person arranging the funeral should only register a death if there are no relatives available. 
  • If the informant does not speak or understand English, they need to bring someone who can translate for them.

It will not be possible to complete the registration if a person not qualified to register attends the appointment. If you have any queries or concerns regarding who can act as an informant please call 0208 547 6196 or email 


Death certificates are issued at a cost of £11 each (this is a statutory fee). Certificates can be pre purchased during the booking process. 

Information that is needed for the registration

Details of the deceased:

  • Date and place of death
  • First name, middle names (if applicable), and surname
  • Any other names the deceased was otherwise or previously known by
  • Maiden name (if applicable)
  • Date and place of birth
  • Occupation and whether retired or not
  • Address

Details of the spouse/civil partner of deceased:

  • First name, middle names (if applicable), and surname
  • If deceased or not
  • Occupation
  • If retired or not
  • Date of birth

If available, please have the following to refer to in relation to the deceased:

  • Passports or birth certificates
  • Marriage or civil partnership certificates (if applicable)

Documents we will issue to you 

  • Death certificate(s) 
  • Unique reference number to access the Tell Us Once service

The Green certificate for burial or cremation (separate procedures apply where the death has been referred to the Coroner) will be sent directly to your chosen funeral director.

We ask that only two people attend the register office to complete the registration. 

Please tick the box below to continue.  


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